International Trade Centre E-Commerce Survey
E-commerce is increasingly important for small and large businesses alike. While many enterprises find that e-commerce can be a profitable way of reaching customers or sourcing supplies, many enterprises also face substantial challenges and issues when doing e-commerce.
This is why the International Trade Centre (ITC – www.intracen.org ) is doing an international survey of the challenges faced by enterprises in relation to e-commerce. ITC is an agency of the United Nations and the World Trade Organisation supporting small and medium-sized enterprises (SMEs) strengthen their international competitiveness and trade better.
The purpose of this review is to better understand the challenges faced by enterprises when doing cross-border e-commerce. Your answers will help shape practical solutions and global policies to reduce the barriers that enterprises like yours face in international e-commerce.

Please use this link to provide your answers: http://legacy.intracen.org/Survey/fs-ecommerce.aspx  

We cordially request you to complete and submit your answers before Friday 17 March 2017.

With your participation, you will contribute to making cross-border e-commerce easier, as well as to shape ITC’s agenda on how to help SMEs be successful in online marketplaces. If you have questions or comments, you are most welcome to contact ITC at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Your answers will remain anonymous.

We highly appreciate your valuable contribution and thank you in advance.

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